Scatter Win Privacy Policy

What This Policy Covers

This Privacy Policy applies to all personal information collected by scatter win when you visit our website at scatterwin.bid, register for an account, place bets, play fish games, use our platform features, or contact our support team. It covers data collected through our website, mobile browser experience, and any communications you have with us via email or our support channels. By using scatter win, you agree to the collection and use of your information as described in this policy. We encourage you to read this document carefully so you understand exactly how your data is handled. If you have any questions after reading, you can reach our support team through the contact details provided on this platform. This policy is written in plain Philippine English so it is easy to understand for all our members across the Philippines. We update this policy from time to time, and the date at the top of this page always reflects the most recent version.

1. Information We Collect

When you register on scatter win, we collect personal information including your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or Maya account number. We also collect identity verification documents when required to confirm your age and eligibility to use the platform, in line with Philippine regulations for online entertainment services. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us keep the platform secure, detect unusual activity, and improve the overall experience for members in the Philippines. We may also collect information about your betting and gaming activity, including game history, transaction records, deposit and withdrawal amounts, and bonus usage. If you contact our support team, we retain records of those communications to help resolve issues and improve our service quality. We do not collect sensitive personal information such as government ID numbers beyond what is strictly necessary for age and identity verification purposes.

2. How We Use Your Information

The personal information you provide is used primarily to create and manage your scatter win account, process deposits and withdrawals via GCash, Maya, and local bank transfers, and verify your identity and age eligibility. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy. With your consent, we may also send you promotional communications about new games, bonuses, and offers available on the platform — you can opt out of these at any time through your account settings. Your technical and activity data is used to monitor platform security, detect fraud, prevent money laundering, and ensure compliance with applicable Philippine laws and regulations. We use aggregated, anonymised data to analyse platform performance, understand how members use our services, and make improvements to the overall experience. We do not use your personal data to make automated decisions that significantly affect you without human review. All data processing activities are carried out on a lawful basis, including the performance of our contract with you, compliance with legal obligations, and our legitimate interests in operating a secure and fair platform.

3. How We Share Your Information

Scatter win does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We share your data only with trusted service providers who assist us in operating the platform, including payment processors for GCash and Maya transactions, identity verification providers, fraud detection services, and cloud hosting providers. All third-party service providers are bound by strict data processing agreements and are only permitted to use your data for the specific purpose for which it was shared. We may disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies in the Philippines if required to do so by law, court order, or to protect the rights and safety of our members and the platform. In the event that scatter win undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the new entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer through your registered contact details. We do not share your data with any third party for advertising profiling or behavioural targeting purposes.

4. Data Security

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your information is protected in transit. Sensitive data such as payment details and identity documents are stored in encrypted form on secure servers with restricted access controls. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. Our staff who have access to personal data are trained on data protection obligations and are bound by confidentiality agreements. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine data protection authority within the timeframes required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your scatter win account and to keep your login credentials confidential.

5. Data Retention

We retain your personal data for as long as your scatter win account is active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Transaction records and account activity logs are retained for a minimum of five years in accordance with Philippine anti-money laundering regulations and financial record-keeping requirements. Identity verification documents are retained for the period required by applicable law and then securely deleted or anonymised. If you request account closure, we will deactivate your account and begin the process of removing your personal data from our active systems, subject to any legal retention obligations that apply. Anonymised and aggregated data that cannot be used to identify you may be retained indefinitely for analytical and platform improvement purposes. You may request information about the specific retention periods that apply to your data by contacting our support team through the details provided on this platform.

6. Your Rights Under Philippine Law

As a member based in the Philippines, you have specific rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by scatter win. You have the right to be informed about how your data is collected and used, which is the purpose of this privacy policy. You have the right to access a copy of the personal data we hold about you by submitting a request through our support team. You have the right to correct any inaccurate or incomplete personal data in your account at any time through your account settings or by contacting support. You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes. You also have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. To exercise any of these rights, please contact our support team using the details available on this platform, and we will respond to your request within the timeframe required by applicable law.

7. Cookies and Tracking

Scatter win uses cookies and similar tracking technologies to operate the platform, remember your preferences, keep your session secure, and understand how members navigate our website. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use the service. We also use analytical cookies to collect anonymised data about how members use the platform, which helps us identify areas for improvement and optimise the user experience. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. Our cookie usage is reviewed regularly to ensure it remains proportionate and in line with applicable Philippine privacy regulations. For more information about the specific cookies we use and how to manage them, please contact our support team.

8. Children's Privacy

Scatter win is strictly an adults-only platform intended for members aged 21 and above, in line with Philippine regulations for online entertainment services. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered on the platform or provided personal information, we will immediately close the account and delete the associated data. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online entertainment platforms. If you believe a minor has registered on scatter win, please contact our support team immediately so we can take appropriate action. We take our responsibility to protect young people seriously and cooperate fully with any investigation by relevant Philippine authorities in this regard.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through your registered email address or a notice on the platform. Your continued use of scatter win after any changes have been published constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to arrange account closure. The most current version of this policy is always available at scatterwin.bid/privacy-policy. For any privacy-related questions or concerns, please reach out to our support team through the contact details provided on this platform.